SUMMARYThe Channel Partners & Momentum accounts represent a significant portion of ANSYS Customer Bases in EMEA and, with ANSYS constant growth, require dedicated attention from the ACE organization.The Customer Care Channel & Momentum Manager will have two main roles :1) be the EMEA ACE representative for the Channel Partner Managers with the objective to help the Channel Partners to develop, grow and be successful2) define and organize the activities for the momentum accounts in EMEA. Note The first 6 months will be focused on the Channel Partners as the momentum strategy for EMEA needs to be defined with the Account team. For this second responsibility, the Customer Care Channel & Momentum Manager will be assisted by an engineer who will join the team.This role will have a dotted line to the Director, EMEA Channel Strategy and Programs EMEA. RESPONSIBILITIESChannel Partners :• Work closely with the Channel Partner Managers in EMEA to build & monitor the operation plans for the Channel Partners (existing & future)• Facilitate the onboarding of new CPs on ACE activities• Build the processes for ACE activities (Support, Pre-sales, Training, & Services) from the CPs• Provide first-level qualification on product & solution positioning• Pre-Sales assistance in selected pre-sales cases• Monitor the performance of the CPs according to the plan. • Help with the transitions of accounts from and to CPs : preparation, communication, execution, reporting• Coordinate the activities of the virtual group of the CP Points of Contacts who will be the technical contacts for the CPsMomentum Accounts:• Work closely with the Sales Leads in the region to share the business plan for the momentum accounts• Work with the disciplines to have repeatable and scalable activities when related to Momentum accountsYour interfaces will be :• Channel Partner Managers in EMEA• Discipline Leads• Technical Operations• Knowledgeable in at least 2 ANSYS BU Physics; one with Expert level• > 5 years of ANSYS Technical Experience• Minimum of 1 year experience in interdisciplinary or crossfunctional job (Presales, BusDev, Overlay, TAM…)• Experienced in dealing with customers in a region• Demonstrated understanding of ANSYS products, technology and how these tools are used by our customers• Demonstrated ability to lead and/or influence a cross functional team in a highly complex environment• Must have customer service aptitude and maintain customer focus• Good network within ANSYS• Highly autonomous PREFERRED QUALIFICATIONS• Ability to travel up to 20%• Fluent in English, plus at least one more European language CULTURE AND VALUESCulture and Values are very important to us in ANSYS. They inform us of who we are, of how we act. Values are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company, and empower our customers to design and deliver transformational products with our Pervasive Simulation Solutions:Customer focus, Results and Accountability, Innovation, Transparency and Integrity, Mastery, Inclusiveness, Sense of urgency, Collaboration and Teamwork

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